Khelo Games Terms & Conditions — Know Your Rights and Responsibilities

Khelo Games is an online gaming platform operated for players in Bangladesh. These terms and conditions constitute a legal agreement between Khelo Games and all users of the platform. The following apply as general terms:

• You must be 18 years of age or older to use Khelo Games.
• Khelo Games reserves the right to update these terms and conditions at any time.
• Continuing to use the platform means you have accepted the updated terms and conditions.
• It is each player's responsibility to comply with all applicable laws and regulations in Bangladesh.
• Khelo Games reserves the right to suspend or permanently close any account or service at any time without providing a reason.

To open an account with Khelo Games, the following conditions must be met:

• Each individual may only hold one account. Opening multiple accounts using the same phone number, email, bank account, or device is strictly prohibited.
• All information provided during registration must be truthful and accurate. Accounts created with false information will be terminated.
• Accounts are strictly personal — operating an account on behalf of or for another person is not permitted.
• Khelo Games may request a national ID or other documents for identity verification at any time.
• Players are fully responsible for keeping their account password secure. Changing your password regularly is strongly advised.

The following rules apply to deposits made on Khelo Games:

• Minimum deposit amount is ৳200 BDT and the maximum single deposit limit is ৳50,000 BDT.
• Deposits can be made via bKash, Nagad, Rocket, and select bank transfers.
• Once a deposit is completed, funds are generally credited to your account within 5–15 minutes. Occasionally, technical issues may cause a delay.
• Depositing from another person's mobile banking or bank account is strictly prohibited.
• Khelo Games reserves the right to verify deposits if there is any suspicion of fraudulent payments or money laundering.

The following policy applies to withdrawing winnings from Khelo Games:

• Minimum withdrawal amount is ৳500 BDT.
• Withdrawal requests are typically processed within 15 minutes to 24 hours. Identity verification may be required for large withdrawal amounts.
• The withdrawal method must match the deposit method. For example, if you deposited via bKash, withdrawals must also be made through bKash.
• If you have an active bonus, withdrawals will not be permitted until the bonus wagering requirements have been met.
• In cases of suspicious activity, Khelo Games reserves the right to temporarily hold withdrawals pending an investigation.

The following terms must be followed when claiming bonus and promotion offers at Khelo Games:

• Each bonus offer comes with specific wagering requirements — such as 5x, 10x, 20x, etc. Withdrawals from bonus funds will not be permitted until these requirements are met.
• The welcome bonus is available once only, applied to a new account's first deposit.
• Any attempt to claim bonus benefits using multiple accounts will result in all associated accounts being closed.
• Khelo Games reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonus funds may be restricted to specific games or game types — please read the details of each offer carefully.

The following activities are strictly prohibited on Khelo Games and may result in permanent account termination:

• Creating multiple accounts to claim bonus or promotion benefits.
• Registering with a fake identity or false information.
• Using betting software, bots, or automated tools to play.
• Attempting to manipulate game outcomes or colluding unlawfully with other players.
• Depositing funds obtained through money laundering or illegal sources.
• Attempting to hack or gain unauthorized access to Khelo Games systems or servers.
• Harassing, threatening, or using abusive language toward other players or staff.

Khelo Games may temporarily or permanently suspend or close an account under the following circumstances:

• Evidence of a terms violation or suspicious activity.
• Failure to provide the required documents within the designated timeframe for identity verification.
• Self-exclusion or account closure at the player's own request.
• If there has been no account activity for an extended period (more than 12 months).

In the event of account closure, Khelo Games follows a policy of returning any legitimate balance. However, balances may be forfeited if the account is closed due to a terms violation.

Khelo Games is committed to protecting your personal data. For more details, please refer to our Privacy Policy page. In brief:

• Information collected during registration is used solely for service delivery and security purposes.
• Khelo Games does not sell your information to any third parties.
• Information may be shared with authorities when required by legal obligations.
• You have the right to request correction or deletion of your personal data.

Khelo Games believes gaming should be a source of entertainment, not addiction. That's why we offer the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Exclude yourself from the platform for a specified period of time.
• Cooldown Period: If you need a short break, you can temporarily suspend your account.
• Session Reminder: A session reminder feature that notifies you after a set period of play.

For more details, visit the Responsible Play View Page.

Khelo Games reserves the right to modify these terms and conditions, in whole or in part, at any time. In the event of changes:

• Updated terms will be published on this page and the "Last Updated" date will be revised accordingly.
• For significant changes, a notification may be sent to your registered email or phone number.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• If you object to any changes to the terms, you will have the option to close your account and withdraw your remaining balance.

For any questions or comments regarding these terms and conditions, please contact our support team: support@khelogames.ws